OMRON ELECTRONIC COMPONENTS, LLC
USA PRIVACY POLICY
Updated December 13, 2022
This Privacy Policy explains how Omron Electronic Components, LLC (“Omron” “we,” or “us”) collects, uses, and discloses information about you. This Privacy Policy applies when you use our website located at https://components.omron.com/us-en/ (the “Site”), as well as our other websites, and other online products and services that link to this Privacy Policy (collectively, our “Services”), contact our customer service team, engage with us on social media, or otherwise interact with us. Unless otherwise stated herein, this Privacy Policy does not apply to information collected by (i) any third party (including our affiliates and subsidiaries); and (ii) Omron offline or through any other means. Some Omron affiliates’ sites and services (e.g., Omron.com, automaton.omron.com, Omronhealthcare.com) are governed by that Omron affiliate’s own separate privacy policies and practices.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this Privacy Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you regarding your personal information. Please also review the Terms of Use linked to the Services that apply to your use of the specific Omron Service.
By accessing or using our Site or any of our Services, you consent to our Privacy Policy and agree to our Terms of Use. If you do not agree with our privacy practices, your choice is to not use our Site or Services.
CONTENTS
COLLECTION OF INFORMATION
USE OF INFORMATION
SHARING OF INFORMATION
LINKS TO OTHER WEBSITES AND APPLICATIONS
ADVERTISING AND ANALYTICS
VISITORS TO THE SITE FROM OUTSIDE OF THE UNITED STATES
YOUR CHOICES AND UPDATING YOUR INFORMATION
SECURITY AND RETENTION
CHILDREN’S PRIVACY
CALIFORNIA PRIVACY RIGHTS
NEVADA PRIVACY RIGHTS
VIRGINIA PRIVACY RIGHTS
CONTACT US
COLLECTION OF INFORMATION
- Information You Provide to UsWe collect information you provide directly to us. The types of personal information we may collect include your name, date of birth, email address, postal address, phone number, and any other information you choose to provide. For example, you share information directly with us when you create an account, sign up to receive our newsletter or other email communications from us, fill out a form, submit or post content through our Services, communicate with us via third-party platforms, participate in a contest or promotion, request customer support, or otherwise communicate with us.
- Information We Collect Automatically When You Interact with Us We collect information automatically through your use of our Services. When you access or use our Services, we automatically collect certain information, including:
- Device and Usage Information: We collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, application version, device language, and accelerometer data (when using the mobile application). We also collect information about your activity on our Services, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Services.
- Location Information: We may collect different types of information about your location, including general information, such as IP address and zip code, and may use that information to customize the Services with location-based information, advertising, and features.
- Information Collected by Cookies and Similar Tracking Technologies: We (and our service providers) use tracking technologies, such as cookies and web beacons, to collect information about you. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on our Services and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, see our Cookie Policy and the Your Choices and Updating Your Information section below.
- Information We Collect from Other SourcesWe obtain information from third-party sources. For example, we may collect information about you from advertising networks, internet service providers, data analytics providers, operating systems and platforms, and you directly.
- Information We Derive We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your location based on your IP address or infer that you are looking to purchase certain products based on your browsing behavior and past purchases.
USE OF INFORMATION
We use the information we collect directly, automatically and through other sources to deliver the Services you request and customize your experience with us. We also use the information we collect to:
- Provide our Services to you, communicate with you about your use of our Site and Services, respond to your inquiries, and for other customer service purposes;
- Tailor the content and information that we may send or display to you, offer location customization, offer personalized help and instructions, and otherwise personalize and improve your experiences while using the Site or Services;
- Send marketing and promotional information, including news and newsletters, special offers, and promotions, or to otherwise contact you about products or information we think may interest you, including information about third-party products and services, to the extent permitted by law and, where required, with your consent;
- Authenticate your identity;
- Provide, maintain, and improve our products and Services;
- Better understand how users access and use our Site and Services, both on an aggregated and individualized basis, in order to improve our Site and Services and respond to user desires and preferences, and for other research and analytical purposes;
- Send you customer experience surveys, questionnaires, and recall notices;
- Personalize and improve your experience on our Services;
- Send you technical notices, security alerts, and support and administrative messages;
- Respond to your comments and questions and provide customer service;
- Communicate with you about products, services, and events offered by Omron and others and provide news and information that we think will interest you (see the Your Choices and Updating Your Information section below for information about how to opt out of these communications at any time);
- Monitor and analyze trends, usage, and activities in connection with our Services;
- Personalize the advertisements you see on third-party platforms and websites (for more information, see the Advertising and Analytics section below);
- Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of Omron and others;
- Debug to identify and repair errors in our Services;
- Monitor your compliance with any of your agreements with us;
- Comply with our legal and financial obligations;
- Manage or transfer our assets or liabilities, for example in the case of an actual or potential acquisition, disposition or merger; and
- Carry out any other purpose described to you at the time the information was collected.
Cross-Device Tracking UseWe and our third-party service providers may use the information that we collect about you through your device(s) to identify other devices that you use (e.g., a mobile phone, tablet, other computer, etc.). This information helps us and our service providers serve targeted advertising on your devices and to send you emails. See the section in this Privacy Policy titled Advertising and Analytics below for more information.
SHARING OF INFORMATION
We share personal information in the following circumstances or as otherwise described in this Privacy Policy:
- We share personal information with affiliates and subsidiaries of Omron.
- We share personal information with vendors, service providers, and consultants that need access to personal information in order to perform services for us, such as companies that assist us with web hosting, shipping and delivery, payment processing, fraud prevention, customer service, and marketing and advertising.
- If you submit a product review or post content in another public area of our Services, we share this information publicly on our Services.
- We share personal information with third-parties for advertising and analytics purposes, you can opt out of this type of sharing by setting your cookie preference. You may opt out by clicking the Cookie Settings link that is displayed in our Site’s footer. You may also contact us by completing this Form to receive detailed instruction to opt out of this type of sharing. For California residents, you may opt out by clicking the “Do Not Sell or Share My Personal Information” link that is prominently displayed in our Site’s footer or the button below. To learn more about tracking technologies, analytics and cookies, please refer to Advertising and Analytics below and our Cookie Policy.
- We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
- We may share personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Omron, our users, the public, or others.
- We share personal information with our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
- We may share personal information in connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
LINKS TO OTHER WEBSITES AND APPLICATIONS
The Site or our other Services may contain various links to, as well as plug-ins or widgets from, social media and other third-party websites or applications, which may provide additional information, goods, services, and/or promotions. These third-party websites or applications are owned and operated independently of Omron and have their own separate privacy and data collection practices. We are not responsible for the privacy practices of any third party; therefore, you should review their privacy policies and practices prior to interacting with their websites or applications, using any of their tools, or sharing any of your personal information with them.
ADVERTISING AND ANALYTICS
We allow third parties or service providers to provide analytics services and serve advertisements on our behalf across the web. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used by Omron and third parties and service providers to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites, and better understand your online activity.
We also work with third parties to serve ads to you as part of customized campaigns on third party platforms (such as Facebook and Instagram). As part of these ad campaigns, we or the third-party platforms may convert information about you, such as your email address and phone number, into a unique value that can be matched with a user account on these platforms to allow us to learn about your interests and serve you advertising that is customized to your interests. Note that the third-party platforms may offer you choices about whether you see these types of customized ads.
Online Tracking
For more information about interest-based ads and how to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices.
TRANSFERRING YOUR PERSONAL INFORMATION
Omron has operations and service providers in the United States and other countries, we will transfer and store your personal information that we collect or you provide to us in a third party server, outside of United States. We and our service providers may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those in the United States. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it. By using the Site or providing us with any information, you consent to the transfer to, and processing, usage, sharing and storage of your information outside the United States and in other countries, as set forth in this privacy policy.
YOUR CHOICES AND UPDATING YOUR INFORMATION
Account Information
We will make a reasonable effort to ensure that your personal information used or disclosed by us is accurate and complete. In most cases, however, we rely on you to ensure that your information is current, complete, and accurate. Some of our Services may allow you to update your account information. If so, you may do so at any time by logging into your account or through this web form. If you wish to delete your account, please submit your request through this web form, but note that we may retain certain information as required by law or for our legitimate business purposes.
If you demonstrate the inaccuracy or incompleteness of the information we maintain about you, we will assist you in updating the information as required. If appropriate, we will send the amended information to third parties to whom the information has been disclosed. When a challenge regarding the accuracy of personal information is not resolved to your satisfaction, we will annotate the personal information under our control with a note that the correction was requested but not made.
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services. For more information about cookies and how to disable them, see our Cookie Policy.
Communications Preferences
You may opt out of receiving text messages or promotional emails from Omron by following the unsubscribe or opt out instructions in those communications, such as email or text messages that you received from us.
If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
SECURITY AND RETENTION
Security of My Personal Information
We have implemented reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our efforts, no data security measures can guarantee security completely. Although we do our best to protect your information, we cannot guarantee the security of your personal information transmitted through our Services, including our mobile applications. Further, we are not responsible for circumvention of any privacy settings or security measure we provide. Please take steps to protect against unauthorized access to your password, phone, mobile device, or computer by, among other things, signing off after using a shared computer or device, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
Data Retention
We keep your personal information only for so long as necessary to fulfill the purposes for which it was collected and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations. Omron will retain your information indefinitely if it believes in good faith that we have a legal obligation to do so.
CHILDREN’S PRIVACY
Our services are not designed for users under 18. If we discover that a user under 18 has provided us with personal information, we will delete such information from our systems.
CALIFORNIA PRIVACY RIGHTS
The California Consumer Privacy Act or “CCPA”, the California Privacy Rights Act of 2020 or “CPRA" (Cal. Civ. Code § 1798.100 et seq.) and the Shine the Light law (Cal. Civ. Code § 1798.83) afford consumers residing in California certain rights with respect to their personal information. If you are a California resident, this section applies to you. This section of the Privacy Statement applies to information collected online and offline through or in connection with our Site or other Services.
California Consumer Privacy Act
In the preceding 12 months, we have collected the categories of personal information set forth in the table below. For details about the precise data points we collect and the categories of sources of such collection, please see the Collection of Information section above. We collect personal information for the business and commercial purposes described in the Use of Information section above. In the preceding 12 months, we have disclosed the following categories of personal information for business purposes to the following categories of recipients:
| Category of Personal Information | Examples | Collected | Disclosed for a business purpose within the past 12 months? | Sold or Shared with Third Parties within the past 12 months? | Categories of Recipients |
|---|---|---|---|---|---|
| Identifiers | Name, alias, address, email address, IP address, account name, unique device ID, etc | Yes | Yes | Yes | Affiliates. Vendors and service providers such as payment processing, web hosting, information technology, customer service, cloud service, social networks, marketing and advertising. Third parties, such as analytics and advertising providers. Other companies, applications, individual at you request. |
| Personal Information listed in California Customer Records Statute (Cal. Civ. Code §1798.80(e)) Note: Some personal information included in this category may overlap with other categories |
Name, signature, address, telephone number, state ID number, financial information, medical information, etc. | Yes | Yes | Yes | Affiliates. Vendors and service providers such as payment processing, web hosting, information technology, customer service, cloud service, social networks, marketing and advertising. Third parties, such as analytics and advertising providers. Other companies, applications, individual at you request. |
| Protected classifications characteristics | Gender, age, marital status, etc. | Yes | Yes | No | Affiliates. Vendors and service providers such as payment processing, web hosting, information technology, customer service, cloud service. |
| Commercial information | Information about Services purchased, obtained, or considered | Yes | Yes | No | Affiliates.Vendors and service providers such as payment processing, web hosting, information technology, customer service, cloud service. |
| Biometric information | Facial recognition, sleep data, health data, fingerprint, etc | No | No | No | Not applicable |
| Internet or other similar network, browsing, or search activity | Domain information, browsing activity, session information, cookie information | Yes | Yes | Yes | Affiliates. Vendors and service providers such as payment processing, web hosting, information technology, customer service, cloud service, social networks, marketing and advertising. Third parties, such as analytics and advertising providers. Other companies, applications, individual at you request. |
| Geolocation information | Physical location or movements | No | No | No | Not applicable |
| Sensory information | Audio, electronic, visual, thermal, olfactory, or similar information. | No | No | No | Not applicable |
| Professional or employment-related information | Current or past job history or performance evaluations. | No | No | No | Not applicable |
| Non-publicly available educational information under the Family Educational Rights and Privacy act (FERPA) and related regulations | Education records directly related to a student maintained by an educational intuition or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. | No | No | No | Not applicable |
| Inferences drawn from other personal information to create consumer profiles. | Characteristics, interests, and trends | Yes | Yes | Yes | Affiliates. Vendors and service providers such as payment processing, web hosting, information technology, customer service, cloud service, social networks, marketing and advertising. Third parties, such as analytics and advertising providers. |
California Privacy Rights Act
CPRA has required us to disclose the collection of your sensitive personal information. In the preceding 12 months, we have collected the following categories of sensitive personal information set forth below and we have disclosed the following categories of sensitive personal information for business purposes to the following categories of recipients.
| Category of Sensitive Personal Information | Examples | Collected | Disclosed for a business purpose within the past 12 months? | Sold or Shared with Third Parties within the past 12 months? | Categories of Recipients |
|---|---|---|---|---|---|
| Government Identifiers | social security, driver's license, state identification card, or passport number | No | No | No | N/A |
| Complete account access credentials | User names, account numbers, or card numbers combined with required access/security code or password | No | No | No | N/A |
| Precise geolocation | - | No | No | No | N/A |
| Racial or ethnic origin | - | No | No | No | N/A |
| Religious or philosophical beliefs | - | No | No | No | N/A |
| Union membership | - | No | No | No | N/A |
| Genetic data | - | No | No | No | N/A |
| Mail, email, or text message contents | The contents of a consumer’s mail, email, and text messages unless the business is the intended recipient of the communication | No | No | No | N/A |
| Unique identifying biometric information | - | No | No | No | N/A |
| Medical information | Health information (such as health related information, sex lift, or sexual orientation information) | No | No | No | N/A |
Under CCPA and CPRA, personal information does not include:
- Publicly available information from government records
- Deidentified or aggregated consumer information
- Information excluded from the CCPA’s scope, such as:
- ○ Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data
- ○ Personal information covered by certain sector-specific privacy law, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994
Do Not Sell Or Share My Personal Information
We do not sell your personal information for money but we and our business partners use tracking technologies to help us to understand our customers and visitors to the Services, to enhance your online experience, and to customize our offerings in ways that may be deemed a “sale” or “sharing” of personal information under the CCPA and CPRA. This includes working with third parties such as ad networks that collect personal information via tracking technologies to personalize advertisements on and off our Services and to provide us with data collection, reporting, and ad response measurement. To the extent we or our partners use such technologies on the Services, we offer a “Do Not Sell or Share My Personal Information” opt-out (Cookies Settings), as discussed in the Sharing of Information and Advertising and Analytics section above. If you elect to opt out, then we will notify third parties of your request.
We do not knowingly sell personal information about consumers under the age of 16.
Your Rights under the CCPA and CPRA
Subject to certain limitations, you have the right to:
- request to know more about the categories and specific pieces of personal information we collect, use, disclose, and sell,
- request deletion of your personal information,
- request to correct inaccuracies of your personal information,
- opt out of any “sales” or “sharing” of your personal information that may be occurring,
- limit the use and sharing of sensitive personal information
- opt out of automated decision-making
- request to have your personal information transmitted to another entities (“Data portability”), and
- not be discriminated against for exercising these rights.
The privacy rights request is subject to our being able to reasonably verify your identity and authority to make these requests. In order to verify your identity when you submit a request, we will ask you to provide two (2) or three (3) pieces of personal information to confirm in our records. For example, you will be asked to provide at least your name, address, email address and/or details of your recent interactions with us.
How to Submit a Request Under the CCPA or CPRA
If your Personal Information is subject to the CCPA or CPRA, you may make these requests by submitting your request through this web form or by contacting us at +1 (844) 427 2936. You may also authorize someone to exercise these rights on your behalf. In order to do so, we require signed permission. If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with power of attorney or equivalent document that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. We will not discriminate against you if you exercise your rights under the CCPA or CPRA.
If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. Once we have a copy of the valid signed authorization, your designated representative/authorized agent will be able to exercise these rights with respect to the account(s) listed on such authorization for the life of the account, unless there is a specified term or expiration date on the authorization form. Any information gathered as part of the verification process will be used for verification purposes only. Responses to verifiable consumer requests will be delivered through secure email, depending on your election when you submit such requests.
California Shine the Light
California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please contact us at +1 (844) 427 2936 or online by completing this web form.
Metrics
California law requires us to compile metrics for the previous calendar year regarding consumer requests and responses. Below are certain metrics for requests we received from all individual from California between January 1, 2022 and December 31, 2022.
| Request Type | Number of requests received | Number of requests fulfilled | Number of requests denied | Median number of days to fulfil requests |
|---|---|---|---|---|
| Access request | 0 | 0 | 0 | 0 |
| Deletion request | 0 | 0 | 0 | 0 |
| Do not sell request | 0 | 0 | 0 | 0 |
NEVADA PRIVACY RIGHTS
We collect personal information from you in the course of providing requested services. Unless otherwise stated, we do not sell any personal information for monetary compensation, as defined under Nevada law (S.B. 220).
VIRGINIA PRIVACY RIGHTS
The Virginia Consumer Data Protection Act (the “VCDPA”) provides Virginia residents with certain rights with respect to their personal information. If you are a Virginia resident, this section applies to you. This Section is supplemental to the Privacy Policy and applies to information collected online and offline through or in connection with our Site or other Services.
Your rights under the VCDPA
- The right to know, access and confirm personal information
- The right to delete personal information
- The right to correct inaccuracies of your personal information
- The right to data portability
- The right to opt out of the processing of personal information for targeted advertising purposes
- The right to opt out of the sale of personal information
- The right to opt out of profiling based upon personal information
- The right to appeal
How to Submit a Request under the VCDPA
To exercise any of the VCDPA rights, please submit your request by completing this web form. We will not discriminate against you if you exercise your rights under the VCDPA.
How to Exercise the Right to Appeal
You can submit your request through this web form to appeal a decision regarding a consumer rights request. We will contact you and act on your appeal within sixty (60) days as allowed by the VCDPA. If the appeal is denied, you may contact the Virginia Attorney General to submit a complaint.
CONTACT US
If you have any questions about this Privacy Policy, please contact us at:
- Email : privacy-ocb@omron.com
- Address : Omron Electronic Components LLC
- Privacy Department
- 2895 Greenspoint Parkway, Suite 200,
- Hoffman Estates, IL 60196
