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Our Promise - Our Customer
- A company that fully understands the kind of problems that actually occur on a production line and works works together with a customer to solve them.
- A company that remains totally engaged even when problems occur.
- A company that uses proven methods and steps to solve each customer's particulary problems.
In addition to working with our customers to explore new possibilities and bring form to ideas, we hold a strong desire to help each customer "innovate their product creation." This is our identity, and our promise to the customer. Guided by the message embodied in the word "realizing," each one of us will continue to innovate our own thoughts and actions. As such, you can look forward to seeing a whole new Omron.
- The Omron view of the customer: All People in Search of 'Innovating Product Creation'
All people who are engaged in advancing the way products are created, regardless of their industry, department, or work category are potentially Omron customers. Also, the idea of innovating product creation is not limited to the production floor. Under the concept of "Production," which includes R&D, shipping, and after-sales support, we strive to support every stage of the process with our problem-solving and technical innovation.